MANAGED SERVICES
Support you deserve
Get full support for your staff and ongoing maintenance for your computers, software, network and backups. We look after all aspects of your organization’s IT infrastructure and services so you can focus on other aspects of the business worry-free.
Get dedicated support for your business
When you onboard with MDC, you kickoff support with a specialized team and a fully loaded technology stack dedicated to your business.
1
MONITORING
- Day-to-day troubleshooting
- Capacity Planning
- Performance metrics for hardware devices such as servers, networking, and software
- Vulnerability Assessment
2
REMOTE SUPPORT
- Software Installation and Updates
- Security Patching
- Virus and Malware Removal
- Ticketing System
- User Training and Guidance
3
SYSTEMS SECURITY
- Firewall Configuration and Management
- Intrusion Detection and Prevention Systems
- Access Control Management
- Encrypted Cloud Backup
- Dual Endpoint Protection
- Vendor and Third-Party Risk Management
4
LEADING EDGE SYSTEMS & TOOLS
- Microsoft 365 Business Premium & Google Workspace
- Encrypted Cloud Backup
- SaaS, PaaS, and IaaS Solutions
- DevOps and CI/CD Tools
- Big Data Analytics
- VPNs
5
IMPROVED EFFICIENCY
- Reduced Downtime
- Streamlined Workflows
- Enhanced Collaboration
- Improved Customer Relationship Management
- Resource Optimization
6
QUICK TURNAROUND TIME
- Service Level Agreements (SLAs)
- Automated Alerts
- Automatic Update Patching
- Centralized Management
RESULTS
